Overview This article shares the process for editing Config.mdb to resolve any of the following or additional similar issues: Quarantine or Spam Digest not being delivered to users or administrator. E...
Overview Customer reports having an issue with the GFI Engine crashing and seeing Antispam7.dll errors in event logs almost every minute: Faulting application name: gfiscans.exe, version: 15.0.2012.29...
Overview The Rules Manager fails to start and shows the following error message: Internal Error [Server DN cannot be retrieved] Environment GFI MailEssentials All Supported Environments Root Cause The...
Overview This article is a general guide that explains where we can configure VSAPI (Virus Scanning Application Programming Interface) and what options are available to us. Mostly it will be used for ...
Overview This article is a general guide that explains where we can configure EWS and the options that are available to us. Generally, it will be used for reference on services and modules in MailEsse...
Overview While troubleshooting GFI MailEssentials issues, users may need to perform advanced troubleshooting steps. To do that users need to gather detailed troubleshooting information for understandi...
Overview Sometimes you may need to do a restore of MailEssentials, but the backup tool (MeConfigMgr.exe) has lost its functionality because the installation is broken due to failed upgrades. This arti...
AnswerIf a message carrying a digital signature is modified when scanned by GFI MailEssentials, the signature and the checksum becomes invalid in the following instances: A disclaimer is added when an...
