Answer PROBLEMSubfolders (default SPAM folder) are not created within Exchange for some or all users. There are also errors in the QAS.MTEF logs indicating that a COM object is missing: info ,QAS.MT...
Versions / Builds AffectedGFI MailEssentials 2015 StatusResolved Problem SummaryThe Weekly on: drop down list under General Settings->Product Updates->Settings is empty on German installations TT / JI...
Versions / Builds AffectedGFI MailEssentials 2015 StatusResolved Problem SummaryThe GFI MailEssentials Autoreplies antilooping is not working any longer. TT / JIRAID2632 How to IdentifyThe GFI MailEss...
Overview This article provides the resolution to an issue where, when trying to load the GFI MailEssentials configuration, the system loads the Microsoft Outlook Web Access webpage instead. Informa...
Answer PROBLEMThe GFI MailEssentials dashboard statistics for received messages is blank. The emails are counted, but the pie chart and bar graph show no data. This is a similar problem to when the qu...
Answer PROBLEM Internet Information Services Web sites that are hosted on the cluster do not start automatically when an Exchange Server 2003 virtual server fails over to a cluster node. Due to the ab...
Answer PROBLEM The navigation tree on the left in the Web UI is blank. This problem might also affect other parts in the UI. In the logs, you might find errors similar to: FEViews,FEViews Default: ...
Overview The user is unable to save any changes within the configuration UI. The settings look like they are saved, however, when the page is refreshed or you browse to another section, the changes ar...
Overview Users cannot approve and preview emails from the Quarantine Digest. Clicking the Approve or Preview links results in the following error: HTTP 404 not found. Environment GFI MailEssentials ...
Overview GFI MailEssentials is not licensed for Sophos Antivirus but the UI shows Sophos as licensed. It also tries to download updates but fails. Engines do not retrieve the update information, even ...