Answer PROBLEMList Servers are not sending out emails due to DelUser being set From ME_LSSubscriber.txt: PrepareProcessing: setting are inconsistent, DelUser is set for a custom database ENVIRONMENT G...
Answer PROBLEMMail Archiving feature is not listed in MailEssentials. ENVIRONMENT GFI MailEssentials 2010 and later SOLUTIONThe GFI MailEssentials Mail Archiving feature is being phased out of MailEss...
Versions / Builds Affected20121218 StatusResolved Problem SummaryMail Monitoring would also process SPAM emails sent to a monitored email address. TT / JIRAID797 How to IdentifyMail Monitoring will pr...
Versions / Builds Affected2012/2014/2015 StatusResolved Problem SummaryWhen an Exchange 2013 Server is upgraded to SP1, mailflow will stop / MailEssentials can't be installed on Exchange 2013 SP1 TT /...
Answer PROBLEMWhen email is sent from the GFI MailEssentials relay server to your domain you see in the Message Delivery Log the Status Reply: 530 5.7.1 Client was not authenticated ENVIRONMENT GFI Ma...
Answer PROBLEMAfter installing GFI MailEssentials, SPAM emails are still delivered to the users’ mailboxes. On most installations, GFI MailEssentials is designed to start filtering most spam emails im...
Answer PROBLEM Navigation tree in GFI Mailessentials UI is missing. ENVIRONMENT GFI MailEssentials All supported environments SOLUTION The reason this is happening is because the ASPNET user does...
Answer PROBLEM No Mailflow and GFI MailEssentials is installed. ENVIRONMENT GFI MailEssentials All supported environments SOLUTION Please note that if mail is able to be restored at any of these step...
Answer PROBLEMOne or more GFI MailEssentials public folders is not working (usually Blacklist and Whitelist). ENVIRONMENT GFI MailEssentials All supported environments SOLUTIONFirst, try these steps: ...
Versions / Builds AffectedGFI MailEssentials 2014 and above StatusResolved Problem SummaryWhen plain text disclaimers are enabled, if the customer is using ISO-8859-1 to encode the emails, plaintext d...
