Answer PROBLEM Public folder scanning fails and does not create the GFI MailEssentials Public Folders. You may see the following errors in ..\MailEssentials\Antispam\DebugLogs\PFTrainEWS.log: erro...
Versions / Builds Affected2012 / 20130226, 20130417 StatusResolved Problem SummaryPublic Folder scanning fails due to extra character in command TT / JIRAID981 How to IdentifyVerify the errors in the ...
Answer PROBLEMQuarStoreFB Folder is growing in size or Logs.fdb is corrupt. Some error messages may occur: plugin [ContentSecurity.ML.QAS.Plugins.QAPlugin] threw an exception [Could not find file D:\P...
Answer PROBLEM Receiving spam in unicode character set. In the logs of header checking you will see something similar to this: ase_heading_check.gfi_log: HTML charset [utf-8]: Codepage [1200] E...
Overview GFI MailEssentials can be installed in two ways; either directly on the Microsoft® Exchange server, or on an Email gateway (relay/perimeter) server. This article describes the advantages and ...
Answer PROBLEMRemote Commands are not working ENVIRONMENT GFI MailEssentials SOLUTION The email that contains remote commands needs to be sent out through the Microsoft Internet Information Services ...
Versions / Builds Affected20.2 StatusResolved Problem SummaryRules do not show account names in SMTP mode TT / JIRAIDGFIME-1285 How to IdentifyWhen using Email management, Content Filter Exclusion lis...
Answer PROBLEM When sending emails, the disclaimer will not display certain characters correctly. For example, the German umlaut will be substituted as follows: ä -> a ü -> u ö -> o In some cases, the...
Answer PROBLEMGFI MailEssentials has been configured to move the spam emails to the users' junk mail folder in Microsoft Exchange, but spam is being saved to the inbox folder. ENVIRONMENT GFI MailEsse...
Answer PROBLEMSpam is not being delivered to the designated sub-folder in Outlook. The following errors may also be present in these logs: MailEssentials (QAS.MTEF.txt) ERROR: AutoDiscover.Certificate...
