Articles

• Error: 'SMTP:Advanced Queue Failed to Deliver message' in the Exchange Message Tracking Logs

  Overview Exchange Message Tracking indicates that some emails failed delivery to the recipient’s mailboxes with the following error: 'SMTP: Advanced Queue Failed to Deliver message.'  Environment GFI ...

• Error: 'The request failed schema validation' When Creating Public Folders

  Overview This article describes the process to follow in case the below error message is displayed in the  PfTrainEWS log file when creating Public Folders. The request failed schema validation: The e...

• Error: 'unexpected ContentType: text/html; charset=ISO-8859-1' when trying to update engines

  Answer PROBLEMFrom the AutoUpdate log: response URI: https://update.gfi.com/license/gfi.key Content-Length: 0 error: unexpected ContentType: text/html; charset=ISO-8859-1 error: StatusCode: 200 ENVIRO...

• Error:Server Error in '/MailEssentials" Application Failed to Init JET_errLogFileCorrupt, Log file is corrupt

  Answer PROBLEMThe GFI MailEssentials configuration will show the below error when clicking on the Quarantine menu   Error: 'Server Error in / MailEssentials Application'  Failed to Init JET_errLogFile...

• Exchange 2010 DAG (Database Availability Group) not fully supported at this time

  Versions / Builds Affected2012/20120425-2158 StatusResolved TT / JIRAID103 How to IdentifyWhen installing to an Exchange 2010 DAG, the following issues will occur: List server will leave emails in the...

• Failed mails appearing in ..\Antispam\FailedMails folder

  Versions / Builds Affected2012 / 20120618 StatusResolved Problem SummaryFailed mails appear sporadically in the Antispam\FailedMails folder TT / JIRAID438 How to IdentifyFailed mails appear in the ..\...

• Grayed out Dashboard Due to a Remoting Port Conflict

  Overview  The GFI MailEssentials switchboard application fails to function (in GFI MailEssentials 2010, the dashboard window will be grayed out and a red X will be visible next to all listed services)...

• GFI MailEssentials SR6 fails to load the Dashboard in local mode

  Versions / Builds Affected2012 / 20130805 StatusResolved Problem SummaryWhen using local mode to load the configuration it will fail referencing the following error Error: 'The (&(Objectclass=user)(|(...

• GFI MailEssentials temp folder growing out of control

  Versions / Builds Affected2012/20120425-2158 StatusResolved Problem SummaryTemp files are accumulating at a huge rate in these folders: ..\GFI\MailEssentials\Temp\ ..\GFI\MailEssentials\Temp\tnefupck\...

• GFI MailEssentials temporary files are not removed from the temp folders

  Versions / Builds AffectedGFI MailEssentials 2015 StatusOpen Problem SummaryGFI MailEssentials temporary files are not removed from the temp folders (...\MailEssentials\Temp, ...\MailEssentials\AntiSp...