Articles

• Error when trying to access the configuration - settings: SingleMinus.gif is missing

  Versions / Builds AffectedMailEssentials 2015 SR1 StatusResolved TT / JIRAID2689 How to IdentifyAfter May Cumulative Updates the following error occurs when opening the Configuration > Settings Could ...

• Error: '404 Not Found' When Accessing the GFI MailEssentials Configuration or Quarantine Page

  Overview You receive the following error when accessing the GFI MailEssentials configuration or quarantine: Error 404: Not Found. The following event is logged: Event Type: Warning Event Source: ASP.N...

• '554: Sender Denied' When Sending Mail

  Overview You receive the following error when sending emails: 554: Sender Denied Environment GFI MailEssentials for Exchange/Simple Mail Transfer Protocol (SMTP) All supported environments Root Cause ...

• Error: 'Access Denied wrong or no credentials were provided' when accessing the configuration web page

  Versions / Builds Affected2012/20120425 StatusResolved Problem SummaryUser receives 'Error: Access Denied wrong or no credentials were provided' and the user interface is unavailable. TT / JIRAIDMEC11...

• Error: 'Access denied' when opening the GFI MailEssentials configuration

  Answer PROBLEMYou receive the following error when opening the GFI MailEssentials configuration: Access denied to 'C:\Inetpub\Wwwroot' directory. Failed to start monitoring directory changes. Or Acces...

• Error: 'Access Denied' When Accessing GFI MailEssentials in IIS Mode

  Overview When you try to access the GFI MailEssentials interface, you receive the following error when using the Internet Information Services (IIS) mode: Access Denied ConfigurationUI.log shows: erro...

• An Error Occurred While Enumerating Folders

  Overview When using the Bayesian Wizard to retrieve information from either a Microsoft Outlook profile or from a Microsoft Exchange mailbox, the following error occurs: An error occurred while enumer...

• 'Error 400 Bad Request' When the GFI MailEssentials Outlook Plugin Fails to Connect

  Overview Outlook plugin fails to connect and the debug logs are showing the following error in the OutlookAddInCore log: OutlookAddInCore, Error: Failure whilst performing Web Service Version with err...

• Error Q8: Access Is Denied

  Overview When trying to access emails in the Spam Quarantine, you are unable to approve emails due to the error: Error Q8: Access is denied Environment GFI MailEssentials All supported environments Ro...

• Error: 'Expected Space Not Found' When Configuring the IMAP Anti-Spam Folders

  Overview GFI MailEssentials displays the following error message when configuring the GFI MailEssentials Anti-Spam folders via Internet Message Access Protocol (IMAP): The IMAP test failed for the fol...