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Microsoft Solutions - Readiness Assessment

  • Fewer Number of Hosts Shown on Dashboard Than Are Actually Recorded on the Hosts Graph

    Overview Sometimes it may be observed that while there are many Users whose traffic is falling under the Recreational Group, on the Dashboard, however, there is a relatively small number of Hosts bein...

  • Less Than 10 Groups Are Available in the Top 10 Application Groups View of Monitor > Network

    Overview User is intermittently observing less than ten Groups on the Top 10 Application Groups view of Monitor > Network. There are more Application Groups being used in the selected time frame which...

  • License Disappearing on Virtual Exinda Appliance

    Overview After applying a license on a Virtual Exinda, sometimes it is observed that the license unexpectedly disappears. This article details the root cause and provides a list of recommended configu...

  • License will not import on new 4062 appliance

    SummaryOn a new 4062 device, there can be a problem where the host ID in the license does not match the host ID on the appliance OverviewSometimes after receiving a 4062 appliance, the license file se...

  • List of Application Signatures in Exinda Releases

    Overview With Application Signatures, there can be updates or additions created in all Firmware updates. New Services, Protocols, Improvements of detection, etc., can happen in any release of the Firm...

  • Management Interface Is Unreachable

    Overview The Exinda is operational, but the Management Interface is not available. This article provides steps to troubleshoot the Management Interface inaccessibility. Root Cause The device could be ...

  • Maximum number of policies

    OverviewThe maximum number of policies is a variable that is part of the Exinda license based on the Exinda hardware. To see this value for your specific device, go to: Configuration-->System-->Setup-...

  • Meaning of Ignored-Refused-Aborted Connections

    Summary Ignored, Refused and Aborted Connections are tracked in the Exinda. This article provides the differences between them. Overview In the Monitor > Service Levels, TCP Health graphs, there are v...

  • Memory Paging Alerts in ExOS Version 7

    OverviewThere is a known issue with memory paging alerts which come up in earlier versions of ExOS 7. If the appliance is using version 7.0.0, 7.0.1 or 7.0.2, it is recommended to upgrade to at least ...

  • Memory upgrade on a 4010

    OverviewMemory on the 4010 cannot be upgraded. This option can only be explored on virtual appliances, or on appliances using Dell server hardware....