Articles

Microsoft Solutions - Readiness Assessment

• Saving or Opening Files with SMB over WAN Link Takes a Long Time

  Overview When SMB acceleration is enabled between 2 Exindas over WAN link, it is possible that transferring a file between them will be quick, but saving, opening or editing a file may take much longe...

• Scheduled Reports Being Emailed Multiple Times Ahead of Schedule

  Overview The Exinda can schedule multiple reports to be run at once. These reports are run at 0100, based on the schedule assigned for them (daily, weekly, monthly, etc). When these reports are genera...

• Scheduled Reports Look Different Than Some of the Web UI Reporting Graphs

  Overview In ExOS v7.x firmware on the Exinda appliance, there are three main styles of graphs that are seen under the 'Monitor' menu: Pie charts: To show comparisons between various items (application...

• Enabling SDP Appliance Secondary Users to View Exinda Instances in Their Portal

  Overview When a user has an SDP (Service Delivery Platform) VM (virtual machine) or appliance, they can configure an admin user to whom all Exinda instances are registered to and secondary users, who ...

• SDP-Appliance-Configuration: User does not have a username/password to log in to the SDP Appliance/VM

  OverviewWhen user goes to https://<sdp-IP> he does not have an email/password to log in with. CauseSDP Appliances have three portals: Hardware Portal (To manage email settings, networking settings, ap...

• Error: "serial main process terminated"

  Overview The user may be unable to connect to the serial console on the Exinda, receiving the following log errors: Apr 8 05:42:49 HOST agetty[10257]: /dev/ttyS0: tcgetattr: Input/output error Apr 8 0...

• Setting up an Edge Cache Policy

  Overview In the Exinda firmware, to set up an Edge Cache policy in the Optimizer requires the policy to be in both directions and to be for the 'Web' application group. This article provides a step-by...

• Shape individual flows / applications that are using too much bandwidth

  SummaryHow to shape applications, hosts or ports that are utilizing too much bandwidth on the network. OverviewThe circuit is being capped at max bandwidth, and on Monitor > Real Time, there are indiv...

• SLA Graphs Stuck at 100% Loss

  Overview In rare occasions, in Monitor > Service Levels > Network Response (SLA), the SLA Statistics graphs may get stuck at 100% loss and not drop back down on its own. This article provides a resolu...

• Slow PDF Generation when a high number of Network Objects have been configured

  SummaryWhen having a large number of subnet objects that are being reported on, any PDF Report generation including a Detailed Subnets report can be slow and in cases where the number of subnets is la...