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Articles

Microsoft Solutions - Readiness Assessment

  • SMART Error

    Overview The user receives email alerts for SMART errors. This article provides a resolution for this error. Resolution The resolution is to follow one of the following: If the user is on any firmware...

  • SMBv1 Acceleration Causing File Corruption and Delays in Opening Shares

    Overview Sometimes when the users have SMBv1 traffic in their network due to a 2003 server or Windows XP and lower client, they might face the following issues with shared files and access. Files open...

  • Exinda Email Alerts Are Not Being Received on Local Work Email

      Overview When SMTP has been setup on the Exinda, the email alerts from the Exinda are not being received on the work email. Personal emails such as google or other external mail server seem to be ab...

  • SNMP log message [snmpd.ERR]: truncating integer value > 32 bits

    OverviewThis is an SNMP error message - It is not a critical or a performance hindering message. The Exinda is most likely on the Error log level. On 64 bit machines there may be several counters whic...

  • SNMP monitoring tool(whatsupgold, spectrum, solarwinds etc) shows worng status about Exinda

    Overview This article explains the process on how to troubleshoot shows if SNMP monitoring tool(whatupgold, spectrum, solarwinds etc) shows worng status about Exinda. e.g.:-Its shows optimizer is alwa...

  • Error: 'SOAP failed with error 28'

    Overview The device is not able to connect to the SDP server and the logs have the following entries: Jul 5 01:59:23 exinda sdpd[2818]: [sdpd.WARNING]: send_config_msg() - SOAP failed with error 28 Ju...

  • Inaccessible Solution Center

    Overview When working properly, if clicked on Solution Center, a drop-down appears, where you can navigate into the Solution Center. If this drop-down does not appear, you will not be able to navigate...

  • AIX/IBM Servers Responding Negatively to Acceleration

    Overview Exinda acceleration works when the outbound TCP Syn is injected with a TCP option 30 and 230. This option acts as an indicator as to what is being accelerated and what is not. Some servers li...

  • Flows Exceeding Allowed Bandwidth Inside Their Policies

    Overview The customer notices that some flows are not respecting the maximum bandwidth for the policies these flows are falling under by a large amount. This article provides a resolution for this iss...

  • SSL Acceleration Configuration

    Overview Exinda can accelerate SSL traffic. The basic setup requires the following: Two Exindas which will participate in the process of acceleration. Both the Exindas should have the certificate and ...