Articles

FaxMaker Section

• GFI FaxMaker only supports up to 127 channels

  Versions / Builds AffectedGFI FaxMaker Version 12 or later StatusOpen Problem SummaryOnly 127 channels are supported. TT / JIRAID429 How to IdentifyIt is not possible to configure more than 127 channe...

• GFI Faxmaker service crashing- faulting module gfi_log.dll

  Versions / Builds Affected20131008 StatusResolved TT / JIRAID523 How to IdentifyGFI FaxMaker FaxServer service crashes randomly. The following error is found in the Application Event logs. (applicatio...

• GFI FaxMaker support for TLS 1.2

  SummaryGFI FaxMaker is releasing a patch with support for TLS 1.2. OverviewEtherFax is dropping support for TLS 1.0, which may interrupt fax transmissions. To deal with this situation GFI FaxMaker is ...

• GFI Faxmaker Not Sending or Receiving Faxes Until the Services Are Restarted

  Overview Inbound and Outbound faxes stop until services are manually restarted. The article shows a resolution for this problem.   Environment GFI FaxMaker All supported environments   Root Cause Know...

• Error: 'FMMonitor::AddPublisher(QueuedFaxes): HttpAddUrl failed" After Server Rename

  Overview GFI FaxMaker web monitor does not show any lines after the server has been renamed. The following error is seen in the fmmonitorlib.gfi_log file located at C:\Program Files (x86)\GFI\FaxMaker...

• GFI MailEssentials is blocking all faxes and SMS received by GFI FaxMaker

  Answer PROBLEMGFI MailEssentials blocks all FAX and SMS messages relayed by GFI FAXmaker as SPAM. ENVIRONMENT GFI MailEssentials GFI FaxMaker all supported environments  SOLUTIONAdd *@faxmaker.com and...

• Handshaking Errors and Calls Not Answered When Using Multitech Devices

  Overview Users experience handshaking errors and calls not being answered when using Multitech devices.   Environment GFI FaxMaker All Supported Environments Root Cause This solution was discovered vi...

• Greek characters are not displayed correctly in the SMS

  StatusOpen TT / JIRAID955 How to IdentifyGFI FaxMaker supports unicode SMS text, however it does not follow strictly the section 4.2.17 of the Clickatell SMTP manual. The SMTP manual can be downloaded...

• High rate of handshaking failures with GFI FaxMaker and a Brooktrout TR114 device

  Answer PROBLEMA high rate of handshaking failures occur with GFI FaxMaker when using a Dialogic Brooktrout TR114 fax board.  This issue is usually exemplified after an upgrade of GFI FaxMaker. ENVIRON...

• How can I change the order in which first name and last name are displayed on a coverpage?

  AnswerThe order may be changed by using the following fields in the described order in the coverpage: HTML Cover page: Sender First/Last name: [s_name_fl] Last/First name: [s_name_lf] Recipient First/...