Articles

FaxMaker Section

• Performing Dialogic Diva Line Test

  Overview When troubleshooting issues with a Dialogic Eicon Diva Server device, it may be helpful to send or receive faxes without using GFI FaxMaker to determine if there is a line-device communicatio...

• How to verify if a Foreign Connector is present on Microsoft Exchange 2007 / 2010 / 2013

  AnswerTo verify if a GFI FaxMaker Foreign Connector has been created on Microsoft Exchange 2007 / 2010 / 2013, please follow the steps below: Open the Microsoft Exchange Management Shell Type  Get-for...

• Viewing and Modifying the Current License Key

  Overview During the GFI FaxMaker installation, you are requested to key in your GFI account details or a license key. Sometimes you may have to view the license details to verify or modify them when t...

• HPDS Feature does not create Fax Status report

  Versions / Builds AffectedVersion 2013 20131008 StatusResolved Problem SummaryFaxMaker removes HPDS files from common folder, but does not generate dat files for HPDS to retrieve containing fax result...

• HTML Fonts not preserved when using [FAX:number] format

  Answer PROBLEMHTML fonts are preserved if you send the fax using 'number@faxmaker.com'  but not if you send the fax using [Fax: Name@company@number]. ENVIRONMENT GFI FaxMaker all supported environment...

• HTTP error 403.4 when trying to access the GFI FaxMaker Website

  Answer PROBLEMThe following error is displayed when trying to access the GFI FaxMaker Website (http://SERVERNAME/Faxmaker):   Server Error in Application DEFAULT WEB SITE/FAXMAKER HTTP Error 403.4 - F...

• I am having problems to open PDF documents that are generated by GFI FAXmaker on my BlackBerry Handheld device

  Answer PROBLEMI am having problems to open PDF documents on my BlackBerry Handheld device. These PDF documents were created by GFI FaxMaker. ENVIROMENT GFI FAXmaker SOLUTIONIn order to view PDF docume...

• IMPORTANT - BabyTEL IP Migration Notice

  AnswerThis notice applies to customers who are using babyTEL with their GFI FaxMaker installation. On Tuesday August 19th, 2014, babyTEL will be migrating its public IP address space to a new address....

• Inbound Faxes Are Not Auto Printing

  Overview Inbound faxes are not auto printing to a specified printer configured under GFI FaxMaker routing rules (such as DTMF/DID or Line). Environment GFI FaxMaker. All supported environments. Root C...

• Inbound SMS are not received

  StatusResolved Problem SummarySMS not received TT / JIRAID574 How to IdentifyGFI FaxMaker is able to send SMS using the attached Siemens MC GSM modem. Replies to outbound SMS however will not be proce...