Articles

FaxMaker Section

• FaxMaker Error: '502 unimplemented' When Sending Test Fax from Email2Fax Gateway Properties

  Overview Users receive the following error when sending a test fax from the Email2Fax Gateway Properties: 502 unimplemented.   Environment GFI FaxMaker POP3 downloader enabled with a hosted email solu...

• Error: '550 5.7.1 Unable to relay' when sending faxes to GFI FaxMaker using an SMTP client

  Answer PROBLEM The following error is encountered when trying to send a fax using GFI FaxMaker Client through SMTP protocol. The log files indicates the error below: The server rejected one or more re...

• Error: '9994 The GFI FAXmaker Message Transfer Agent service terminated' when starting the MTA service

  Overview When attempting to start the GFI FaxMaker MTA service, the following error is encountered:  'The GFI FAXmaker Message Transfer Agent service terminated with service-specific error 9994' ENVIR...

• Error: '9994' When Attempting to Start the GFI FaxMaker Message Transfer Agent Service

  Overview When trying to start the GFI FaxMaker Message Transfer Agent service, the service fails to start with the following error: The GFI FAXmaker Message Transfer Agent service terminated with serv...

• Error: 'A mail was sent to the fax server that could possibly lead to a mail loop'

  Answer PROBLEMWhen sending a fax from GFI FaxMaker client, the fax ends up in the GFI FaxMaker SinkDrop\Ignored folder. Subsequently, the sender does not receive a transmission report, but the fax adm...

• Error: 'Brooktrout unit 0 does not support fax' when viewing the GFI FaxMaker Monitor

  Answer PROBLEMWhen viewing the 'Fax Server' Node of the GFI FaxMaker Monitor, the following error may be seen: Brooktrout unit 0 does not support fax. ENVIRONMENT GFI FaxMaker Windows Server 2008 (all...

• Error: "An error has occurred while connecting to Active Directory" When Viewing the Licensed Users in the Configuration

  Overview The following error occurs when viewing the Licensed Users in FaxMaker Configuration: An error has occurred while connecting to Active Directory. Please check your network connection and your...

• Error: 'C-0009' when sending a fax using the GFI FAXmaker Fax Message Form

  Answer PROBLEMWhen trying to send a fax from the GFI FAXmaker Fax Message Form, the following error is encountered: Error: C-0009 - One of the attachments could not be attached creating the message. M...

• Error: 'C-0020' when sending a fax using the GFI FAXmaker Fax Message Form

  Answer PROBLEMWhen trying to send a fax from the GFI FAXmaker Fax Message Form, the following error is encountered: Error: C-0020 - Unspecified error. Failed to connect to GFI FaxMaker Server.   ENVIR...

• Error: 'Call Failed 46' when receiving faxes ( ECM )

  Answer PROBLEM Unable to send fax. Fax fails with error 'Call failed: 46' that is shown in GFI FaxMaker monitor and / or debug logs.   ENVIRONMENT GFI FaxMaker supported Bintec Media gateway All suppo...