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Articles

FaxMaker Section

  • How to configure the SR140 with a ShoreTel media gateway

    Answer Note:  The ShoreTel Gateway does not support V.17 for T.38.  The maximum protocol supported is V.29 (9600 bits/sec). Dialogic no longer supports any SDK prior to 6.7.0 (Included with GFI FaxMak...

  • How to configure the Windows Firewall (General Instructions)

    Answer As part of their normal operations, some GFI Software products require specific TCP and / or UDP ports to be open, so that a connection can be made from the server to the client and vice versa....

  • How to configure XCAPI to use G.711

    AnswerFrom the TE-Systems XCAPI configuration enable the option Always use Software Fax over audio channels in the Controller Features (click on the controller icon and select the Features tab on the ...

  • Configuring XCAPI with babyTEL

    Overview This article provides the steps to configure the XCAPI with babyTEL. [Note: Please ensure that you are on XCAPI version 3.3.243 or higher. The latest XCAPI version can be downloaded from TE-S...

  • Contacting a GFI Value Added Reseller

    Overview This article provides information about contacting the GFI Value Added Reseller (VAR) for your region. Information To contact a GFI Value Added Reseller for your region, please visit: GFI Par...

  • Creating a Blank SQL Database for GFI FaxMaker Archiving

    Overview A blank database may be required for new archiving or migrating information from a previous database. This article provides instructions for creating a new blank SQL Database for Archiving in...

  • Creating Fax Groups and Sending Faxes to Them

    Overview Follow the instructions provided below to create Fax Groups and send faxes to them using the GFI FaxMaker client.   Process Creating a Fax Group Open the FaxMaker client and navigate to Inser...

  • Create Reports in GFI FaxMaker

    Overview This article provides the steps for running the reports in GFI FaxMaker.   Process To run reports in GFI FaxMaker, follow the steps below:   Start archiving faxes to a database. This can be a...

  • Determining If the Attached Fax Modem Supports Voice Mode

    Overview This article provides the steps to determine if the attached fax modem supports voice mode.   Process Open a HyperTerminal session on the machine. Type the command AT#CLS=? and press enter.  ...

  • How to determine the version number of SQL Server

    AnswerWhen GFI Software Products work with Microsoft SQL Server, you need to know what version of Microsoft SQL Server you are running. You can do this by doing the following: Connect to the instance ...