Articles

FaxMaker Section

• Installing the GFI FaxMaker NetPrintQueue2Fax Printer on a Computer with a Different CPU Architecture

  Overview This article provides the steps to install a NetPrintQueue2Fax(NPQ2F) printer on a client machine where the client and the host machine do not have the same CPU architecture. Example: Client ...

• Installing the GFI FaxMaker Nuance eCopy ShareScan Connector

  Overview GFI FaxMaker 2013 or higher enables sending faxes using network-connected multi-function peripherals - MFPs. This feature works with MFPs that are managed using Nuance eCopy ShareScan. For an...

• Interpret Brooktrout Model Numbers

  Overview This article provides information about reading and understanding the Brooktrout fax board model name. Information Follow the instructions given below on how to read and understand the Brookt...

• License the Brooktrout SR140 If the GFI FaxMaker Server Cannot Access the Internet

  Overview This article provides the steps to license the Brooktrout SR140 if the GFI FaxMaker Server cannot access the internet. You can license the Dialogic Brooktrout SR140 from a different computer ...

• Performing Fax Test Using XCAPI Test Tool

  Overview When troubleshooting problems with XCAPI and GFI FaxMaker, a fax test helps to verify if the XCAPI device is properly configured for the intended media gateway. GFI Support may request users ...

• How to manually uninstall GFI FaxMaker

  Answer How to manually remove & re-install GFI FaxMaker This procedure describes how to completely remove GFI FaxMaker from a server and then re-install it anew. A manual uninstall is usually required...

• Modifying the Fax Report Email Notification for GFI FaxMaker

  Overview   This article provides information about modifying the Fax report email notifications for GFI FaxMaker.     Information   The GFI FaxMaker report email notification can be modified via the c...

• Moving TE-Systems XCAPI to a Different Server and Retain Current Configuration

  Overview This article provides the steps to move the TE-Systems XCAPI to a different server and retain the current configuration. Process Open the Windows Registry editor by typing in the command shel...

• Performing a Silent Install of GFI FaxMaker

  Overview GFI FaxMaker 2013 introduced the ability to perform a silent install of GFI FaxMaker by pre-selecting required parameters and features for the installation. This is achieved by running the pr...

• Performing a Telnet Test to Verify Relay

  Overview This article provides information on the procedures to perform a telnet test, in order to verify proper Relay for GFI FaxMaker. Process Prerequisites Telnet testing requires that the telnet c...