Articles

FaxMaker Section

• Gathering Troubleshooter Logs for GFI FaxMaker

  Overview GFI Support representatives may ask you to collect and submit logs to investigate a reported issue. Please follow the steps below to retrieve logs for GFI FaxMaker. Information If you do not ...

• Accessing Lines and Devices in the FaxMaker Configurations

  Overview The Lines and Devices node on the FaxMaker Configuration is where fax devices and their associated lines can be viewed and configured. This article guides you on how to set up and configure t...

• Adding New Coverpage in the GFI FaxMaker Configuration

  Overview Coverpages are used to identify the sender of the fax and address the fax to a specific person. This article guides you on how to create a new Coverpage via GFI FaxMaker. Process Access the G...

• Supported Document Types for NetPrintQueue2Fax

  Information Supported Document Types The NetPrintQueue2Fax printer extracts the recipient information from the document being printed. This can only be done for text-based documents such as the follow...

• Unable to Send a Fax Due to Failure in Removing the Area Code and Country Code in Dialling

  Overview Under the Dialling options, the country code can be removed if it matches the details in the My Country Code field and if International Dialling is selected, the area code can be deleted. How...

• Configuring Auto-Print Options in GFI FaxMaker Configuration

  Overview GFI FaxMaker can be configured to never resize incoming faxes and to always print in the same size that fax is received. NOTE: If this option is enabled, faxes larger than the printer’s paper...

• Setting Up TextAPI in the GFI FaxMaker Configuration

  Overview TextAPI is a feature in GFI FaxMaker that allows transmission of faxes from text files. This article guides you on how to set up TextAPI using various options in the GFI FaxMaker Configuratio...

• Creating TextAPIs

  Overview This article guides you on how to generate TextAPI files.   Process When using TextAPI, create a text file (.txt format) that is structured as follows: Line Description First Line Specify the...

• Evaluating TextAPI Response Files

  Overview This article provides a list of information that you need to consider when creating a TextAPI response file. Process After processing a TextAPI that does not have the sender specified (from o...

• Understanding How TextAPI Works

  Overview TextAPI is a feature in GFI FaxMaker that allows transmission of faxes from text files. These text files must be formatted to a standard convention, using fields and parameters which GFI FaxM...