Articles

FaxMaker Section

• Sending a fax to a Microsoft Outlook business contact fails with error Call Failed 46

  Answer PROBLEMSending a fax to a Microsoft Outlook business contact fails with a call failed 46.   ENVIRONMENT GFI FaxMaker Microsoft Outlook all supported environments   SOLUTIONSet the country code ...

• Sending several fax jobs through the same email (multiple recipients) may result in some of the 'Sent Fax Report' not having the fax image

  Versions / Builds AffectedGFI FaxMaker 2011 SR3 StatusOpen TT / JIRAID70 How to IdentifyWhen a fax is sent to multiple recipients there is a chance that some of the 'Sent fax reports' do not have the ...

• Sent faxes are rejected because the message size is too large - Solution 1

  Answer PROBLEM The sender of the fax email requests receives a non-delivery report e-mail message stating that the email is too large.  The following are sample NDR messages : This message is larger t...

• Sent faxes are rejected because the message size is too large - Solution 2

  Answer PROBLEMThe sender of the fax email requests receives a non-delivery report e-mail message stating that the email is too large.  The following are sample NDR messages : This message is larger th...

• Should I use an Analog line, a Digital line, or Fax-over-IP with GFI FaxMaker?

  AnswerBefore installing GFI FaxMaker, you will need to decide which type of line(s) you would like to use to send and receive faxes. GFI FaxMaker can be used with Analog lines, Digital (ISDN) lines an...

• SMS settings are not configurable after upgrading to a new GFI FaxMaker version

  Answer PROBLEMAfter an upgrade of GFI FaxMaker, the SMS settings are not configurable anymore. ENVIRONMENT GFI FaxMaker 2013 or higher Windows Server 2008 or higher SOLUTION Disable the User Access Co...

• SMTP Logs are not written even if the IIS logging is activated and there is mailflow

  Answer PROBLEMSMTP Logs are not written, even if the IIS SMTP W3C Logs are enabled and there is mail flow. ENVIRONMENT All supported environments Microsoft Windows 2008 and HIGHER IIS SMTP SOLUTIONPle...

• Some faxes only partially received by GFI FaxMaker

  Answer PROBLEM FaxMaker receives partial faxes occasionally. ENRIVONMENT GFI FaxMaker All Supported Environments SOLUTION A fax may be received by GFI FaxMaker as a partial fax. Partial faxes are not ...

• SQL server allocating all memory for itself and leaving none for other processes ( ONLY)

  Answer PROBLEM The SQL server process allocates all available memory for itself which can result in bad performance of other applications. ENVIRONMENT GFI products utlitizing a SQL database Running a ...

• Some SMS messages are not archived due to an incomplete CDATA tags

  Versions / Builds AffectedGFI FaxMaker 2015 StatusOpen TT / JIRAID1129 How to IdentifyCustomer sends and receives SMS using GFI FaxMaker and a supported SMS device. Although most of the SMS are being ...