Articles

FaxMaker Section

• Support for Microsoft Exchange Server 2007 on Microsoft Windows Server 2008 R2

  Answer Following the availability of Service Pack 3, released on June 20th 2010, Microsoft Exchange Server 2007 can now be installed on Microsoft Windows Server 2008 R2. Note: It is important to note ...

• TextAPI does not create a 'status file' when a Sender is specified

  Answer PROBLEM When the TextAPI method is used for sending faxes, no status file is created. ENVIRONMENT GFI FaxMaker All supported environments SOLUTION Remove the sender information from the TextAPI...

• TextAPI or XMLAPI files generated by 3rd party integrators are not picked up by GFI FaxMaker

  Versions / Builds AffectedGFI FaxMaker 2013 (20130606), (20131008) StatusOpen Problem SummaryAPI job files and documents are not picked up until a restart of the FaxMaker services. TT / JIRAID448 How ...

• Supported Devices by FaxMaker

  Answer A full list of supported devices by FaxMaker can be found in the following link: https://support.gfi.com/hc/en-us/articles/360012850394-Which-modems-does-GFI-FaxMaker-support-...

• The Auto-Print feature does not provide detailed reason for a print failure

  Versions / Builds AffectedGFI FaxMaker Version 2013 Build: 20121205 StatusResolved Problem SummaryBy default FaxMaker does not provide any detailed error description for a print failure by the auto pr...

• The Daily Fax Usage report does not show the correct number of incoming faxes ( ONLY)

  Answer PROBLEMDaily Fax Usage Reports does not show the correct number of incoming faxes. It claims that the number of incoming faxes is 0 for any days selected (although some inbound faxes are archiv...

• DMG Gateway Is Not Responding to Incoming Calls with GFI FaxMaker

  Overview Incoming calls to a DMG (Dialogic) Voice Gateway, ring normally but the gateway does not pick or respond to them.   Environment GFI FaxMaker Dialogic DMG 1000 All Supported Environments   Roo...

• The Dialogic Brooktrout Boston Host service does not start

  Answer PROBLEMThe Dialogic Brooktrout Boston Host service does not start when using an analog physical fax board. ENVIRONMENT GFI FaxMaker All supported environments SOLUTIONIn the Dialogic Brooktrout...

• The GFI FaxMaker FaxServer service only initializes and operates up to 30 channels

  Versions / Builds AffectedGFI FaxMaker Version 2013 Build: 20121205 or later StatusOpen Problem SummaryLimitation of FaxMaker FaxServer service lines. TT / JIRAID429 How to IdentifyGFI FaxMaker FaxSer...

• The GFI FaxMaker header is overwritten when using a Bintec RT1202

  Answer PROBLEMThe header stamp set by GFI FaxMaker does not appear on the outbound fax received by the recipient. ENVIRONMENT GFI FaxMaker Bintec RT1202 SOLUTION Open the Bintec configuration Go to Lo...