FaxMaker Section
Overview The option to register a licensed FaxMaker user as a Web Service API user is not offered. Environment GFI FaxMaker 2013 build 20131008 and later All Supported Environments Root Cause Fax admi...
Overview The GSM SMS modem fails to process multiple outbound SMS. After a while, the GSM SMS modem stops to respond AT commands, hence a full server reboot is required to reset the attached GSM SMS m...
Overview If Reserve line only for listed users/groups is checked under the Users tab, even if it is greyed out, it will be acknowledged as an active setting. When sending out faxes, certain lines will...
Overview The remote fax number (known as TSID) is a fixed value that a user specifies for each fax line separately under the field local fax id in GFI FaxMaker configuration. Per design, it is not pos...
Overview A fax was sent with more than 30 fax pages but the receiver receives only 30 fax pages. The log files show that all fax pages were sent without any errors. Environment GFI FaxMaker Dialogic B...
Overview Users cannot send SMS messages. They are shown as queued outbound messages in the GFI FAXMaker MTA (Message Transfer Agent) monitor. Testing SMS functionality via the Send Test SMS button wor...
Overview Traditional Chinese characters are not preserved under the Header/Footer/Stamping properties in GFI FaxMaker Configuration. It appears that these characters are not stored properly in UTF-8 /...
Overview After making changes in the GFI FaxMaker Configuration, modifications do not appear to be taking effect. Environment GFI FaxMaker All supported environments Root Cause Some modifications in t...
Overview In regard to Lines /Devices > Line X > Properties > Users, FaxMaker stores individual selected users/groups for a selected fax line from 0 - 7, but it fails to store any selected users/groups...
Overview When upgrading GFI FaxMaker 12 or higher to the latest GFI FaxMaker version, configuration settings are not retained. Ensure that on operating systems such as Microsoft Windows 2008 or higher...