Articles

FaxMaker Section

• Configuration of VMware ESX Server for Use with XCAPI (ONLY)

  Overview TE-Systems has published a Tech Note in their Community Section of their website which walks you through the procedures to configure the VMware ESX Server for use with XCAPI. Below are instru...

• FaxMaker Configuration Only Loading If Opened by Same Account Running FaxMaker Services

  Overview After an upgrade to build 20110902 of FaxMaker 2011, you encounter an issue whereby the configuration only loads when you open FaxMaker with the account that is running the FaxMaker services....

• Cover Pages Show the Variable Name Instead of Content

  Overview A custom cover page shows the variable names, e.g., [message], and not the content that should be inserted from the variable in question. Environment GFI FaxMaker Microsoft Word all supported...

• Content-Type for PDF Attachments Declared as "text/plain" in Transmission Reports

  Overview Since the upgrade to GFI FaxMaker 2015 PDF attachments in transmission reports are incorrectly declared as Content-Type: text/plain which results in 3rd-party applications failing to load the...

• Resolving a Cover Page Conversion Time-Out Issue

  Overview   This article provides the solution when cover pages keep timing out while trying to send faxes.   Environment GFI FaxMaker Windows Server 2012 and newer     Root Cause   The doccvt file may...

• Cover Pages Are Illegible When Sending From Lotus Notes Using GFI FaxMaker

  Overview An illegible cover page is produced when sending from Lotus Notes to GFI FaxMaker. Environment GFI FaxMaker Lotus Notes Root Cause The format of the email sent by Lotus and the cover page for...

• Coverpages Not Showing in the 'Coverpages List Box'

  Overview The coverpages do not show in the Coverpages list box in the GFI FaxMaker client. Environment GFI FaxMaker. All Supported Environments. Root Cause The Coverpages configured in the user config...

• GFI FaxMaker Server Crashes with the Error: "A critical system process died"

  Overview This article outlines the root cause and the resolution of a GFI FaxMaker server crash.   Environment GFI FaxMaker 2014 or higher.   Root Cause Shex.exe is a process introduced during the GFI...

• Crash of server caused by fmserver.exe

  Versions / Builds AffectedGFI MailEssentials 2013 SR3 StatusOpen Problem SummaryBSOD, Crash server TT / JIRAID746 How to IdentifyThe crash dumps would indicate the root for the crash the fmserver.exe ...

• List of SIP Trunks and Network Elements for Dialogic Brooktrout SR140 FoIP

  Overview The Dialogic Brooktrout SR140 FoIP Fax Software products are compliant with the IETF SIP standard and follow T.38 and H.323 ITU recommendations. Solutions created using Brooktrout SR140 softw...