FaxMaker Section
Overview Faxes are not being sent because of a coverpage conversion issue. From the GFI FaxMaker monitor, the fax would be seen as 'Converting' however, no details would be given and remains in that s...
Overview Faxes printed to an inbound routed-specified printer are not printing correctly. Environment GFI FaxMaker All supported environments Root Cause Printer settings are not specified and conf...
Overview When a fax is being received on the first line, second inbound fax is not signaled at all and the sender gets a busy signal. Environment GFI FaxMaker AVM FritzCard Root Cause AVM FritzCard is...
Overview The GFI FaxMaker Fax Server service is unable to render faxes in the queue without administrative privileges. Environment GFI Faxmaker All Supported Environments Root Cause This issue occ...
Overview The converted Adobe Acrobat PDF files by GFI FaxMaker result automatically in low-quality fax files. Environment GFI FaxMaker All supported environments Root Cause By default, GFI FaxMake...
Overview Faxes are reported as received successfully by etherFAX, however, they are not downloaded by FaxMaker. An assumption is made that all faxes received by etherFAX should be downloaded. Enviro...
Overview A fax sent to an Outlook contact remains in the …\GFI\FAXmaker\SinkDrop folder as a *.bad file. Environment GFI FaxMaker 14 GFI FaxMaker 2011 GFI FaxMaker 2013 All Supported Environments Root...
Overview Fax emails sent from SAP system are rejected with the following error: No recipients were found in this message. The log file shows: error ,faxserver,faxusers_c::fmgfidb_c::resolvetouserid(FA...
Overview When sending a fax via an email server, the fax emails get stuck in the email queue and are not relayed to the GFI FaxMaker server after the GFI FaxMaker server is rebooted. Environment GFI F...
Overview GFI FaxMaker sometimes sends a large amount of extra blank pages, when using a custom coverpage. Root Cause A missing or incomplete HTML tag in the coverpage HTML file. Resolution If you want...
