Articles

LanGuard Section

• LanGuard Not Detecting Major Updates for Some Vendors

  Overview LanGuard does not detect major updates for some vendors, e.g., Java and Adobe Reader.   Information Prior to LanGuard version 2014, when LanGuard detected major updates for Vendors including ...

• LanGuard Not Reporting Missing Patches on Fedora Linux

  Overview When running a Missing Patches scan on a Fedora 22 (or above) Linux machine, there are no available updates reported, and it is not possible to deploy updates even though the package manager ...

• LanGuard Reports Incorrect SSHD Protocol on Linux Machines

  Overview LanGuard reports a Linux vulnerability that the sshd protocol 1 is in use although the sshd_config shows that only protocol 2 has been enabled. Environment LanGuard  Linux operating systems R...

• LanGuard Agent's Status Is Listed as 'Unable to Contact Server' in the Console

  Overview The GFI LanGuard console displays Unable to contact server in the Agent Status pane of the Overview tab. Environment GFI LanGuard All supported environments Root Cause The Unable to contact s...

• LanGuard 12 Agent Upgrades Are Failing Following Version Upgrade of Console

  Overview After performing an upgrade of LanGuard from an earlier version to the latest release, you may on rare occasions find that the LanGuard Agent is not updating to the latest release to match th...

• LanGuard Click-to-Run Office Updates Not Detected

  Overview Click-to-run updates are different than normal Microsoft updates and seem to be missing some update items. However, this is as intended and is explained in the information provided below. Inf...

• Enabling Debug in GFI LanGuard

  Overview By default debug mode is disabled in GFI LanGuard. However, for troubleshooting purposes, you may wish to temporarily enable it. Process To enable debugging, follow the steps below: Close the...

• Stopping Remediation from Running

  Overview The started Remediation or Custom Software deployment can be stopped as soon it is started and when the remediation status is 'awaiting'. The running remediation needs to complete and the dep...

• Removing GFI LanGuard Manually via the Registry

  Overview This article provides detailed instructions on how to remove LanGuard manually from the Windows Registry. This applies to the following: GFI LanGuard 2012/2014 (LG 11). LanGuard 2011 (LG 10)....

• Linux Distribution Systems Not Scanning

  Overview This article can be used when you are unable to scan Linux distribution systems showing the error Protocol major versions differ for IP and port <number> SSH-2.0-OpenSSH_7.4 vs. SSH-1.5-LNSS....