Articles

LanGuard Section

• Scheduled Scans Not Showing Results in the Activity Monitor

  Overview This article will be used when scheduled scans do not show results in the Activity Monitor even though the Last Scanned column in Configuration > Scheduled Scans shows the scan as having run....

• Testing If an Agent Can Download Updates Manually

  Overview You can use the following two procedures to test if an agent can download files from the GFI LanGuard server or via a Relay Agent. Process A. Downloading from the GFI LanGuard Server Use the ...

• Unable to Install Second Instance of LanGuard Using the Same Database

  Overview This article will be used when you're unable to install the second instance of LanGuard using the same database without viewing the data from the first instance. Corresponding support article...

• LanGuard CMS Error: 'Connecting to server 'SERVERNAME:1077' failed with error'

  Overview This article explains how to resolve the error Connecting to server 'SERVERNAME:1077' failed with error. when you're unable to join LanGuard to the Central Management Server (CMS). Environmen...

• Languard | Windows Core Operating Systems cannot be scanned

  SummaryLanguard Agent does not scan Server Core OS Overview Description Languard Agent does not allow scanning of Server Core Operating Systems. There are several software libraries that are required ...

• LanGuard | Update GFI LanGuard 12 in a secure network

  Summary Files required to upgrade GFI LanGuard in a secure network. Overview GFI LanGuard 12, as opposed to previous versions, uses a dynamic list of files. For this reason, it is not possible to prov...

• Large .csv files being created in the ..\Windows\SysWOW64 directory

  Answer PROBLEMLarge files continue to grow in the ..\Windows\SysWOW64 directory with names like lanss_vXX_lnsscomm.csv, sometimes reaching sizes of over 1 GB. XX in the file name corresponds to the GF...

• Last Month's Patches scan takes hours to finish

  Versions / Builds AffectedLanGuard 12 (20160419), LanGuard 11.4 (20150130) StatusOpen Problem SummaryRunning a scan using the Last Month's Patches scanning profile will take a very long time to finish...

• Latest Updates Are Downloaded but Not Displaying in GFI LanGuard

  Overview The GFI LanGuard appears to download the latest updates successfully; however, the newest patches are not listed in the scanning profiles. Process Force an update as follows: From the GFI Lan...

• License Key Changes to 1 Node + Bonus 1 Node

  Overview Every time the GFI LanGuard server is rebooted, it fails to recognize the license key and is set to a 1 node + bonus 1 node license key.   Environment GFI LanGuard 2014.   Resolution In order...