Articles

LanGuard Section

• My WMI scripts are not working on remote computers? What is wrong?

  Answer PROBLEMWMI scripts are not working for remote computers ENVIRONMENT GFI LanGuard All supported environment SOLUTION Enable remote administration in the Domain Profile: Below Instructions are gi...

• Network Discover hangs when scanning Domains\OU's

  Versions / Builds Affected20111128 StatusResolved Problem SummaryNetwork Discovery hangs when scanning Domains\OU's TT / JIRAIDLANGUARD-97 How to Identify1. Not all machines present in scan target lis...

• Network Discovery does not query the AD and only finds a subset of computers

  Versions / Builds AffectedLanGuard 2011 SR1 build 20110817 StatusResolved Problem SummaryLanGuard does not query the AD in a network discovery scan, but discovers only the computers that are also show...

• Network Level Authentication is disabled when an RDP session is established through the user interface

  Versions / Builds Affected20111128 StatusResolved Problem SummaryNetwork-Level-Authentication-is-disabled-when-an-RDP-session-is-established-through-the-user-interface TT / JIRAIDLANguard-114 How to I...

• Network name cannot be found when remediating a client machine with GFI LanGuard

  Answer Problem Network name cannot be found when remediating a client machine with GFI LanGuard. Environment GFI LanGuard All support versions Solution To test name resolution: Open command prompt in ...

• Network path not found when remediating a client machine with GFI LanGuard

  Answer PROBLEM Attempts to remediate or apply software updates to some computers result in errors in the GFI LanGuard Remediation details section: Remote registry failed RPC not available The network ...

• New computers added from the network are not listed if there is an OU on the same level

  Versions / Builds AffectedLanGuard 2012 (20120717) StatusResolved Problem SummaryWhen adding new computers from the network, these are not displayed if there is another OU on the same level in the Act...

• No missing patches reported on Suse Linux (AMI)

  Versions / Builds AffectedLanGuard 12 (20160419) StatusOpen Problem SummaryWhen running a missing patches scan on Suse Linux (AMI) no missing patches will be reported TT / JIRAIDGFIL-673 How to Identi...

• No deployment status updates are displayed when deploying patches

  Answer PROBLEMWhen deploying patches, the status of each update updates are displayed but a timeout error is shown. ENVIRONMENT GFI LanGuard  All supported environments SOLUTIONConfigure your firewall...

• Novell clients crash when scanned by GFI LanGuard

  Answer PROBLEM When scanning remote machines using GFI LanGuard, Novell server/clients crash. ENVIRONMENT Novell NetWare 6.x All Supported Environments SOLUTION An update patch available from Novell r...