Articles

LanGuard Section

• Numbered .mdb and .ldb Files Build up in the GFI LanGuard Data Directory

  Overview There are a lot of numbered .mdb and .ldb files that build up in the GFI LanGuard data directory (either the GFI  LanGuard server or on agents). These are actually temporary copies of the fil...

• Only Internet Explorer 11 is offered when IE 9 is installed

  Versions / Builds AffectedLanGuard 2012 / 2014 (all builds) StatusResolved Problem SummaryInternet Explorer 9 is actually installed but LanGuard reports that on the computer Internet Explorer 10 is in...

• Opening the web interface using the Fully Qualified Domain Name (FQDN) requires username and password to be entered

  Answer PROBLEMWhen opening the web interface using the Fully Qualified Domain Name (FQDN), the Microsoft Internet Explorer (or other browsers) request the user name and password to be entered manually...

• Opera vulnerabilities are listed when the application has never been installed

  Versions / Builds AffectedLanguard - all versions StatusResolved Problem SummaryLanGuard displays several Opera vulnerabilities such as OVAL 19975, 19634, 19026 or 19790 when HP Operations Agent is in...

• Operating System is not determined on the first scan of a machine

  Answer PROBLEM When a machine is scanned for the first time, the operating system is not determined if it cannot connect via SMB or SNMP. The next time the same machine is scanned the operating system...

• Patch deployment fails when using relays

  Versions / Builds Affected2012 (all builds) StatusResolved Problem SummaryPatch deployments are failing when the patches are being deployed to an agent machine that is configured to use a relay. TT / ...

• Patches are copied to but not run from the client machine

  Answer PROBLEM During a remediation, the patches are copied correctly but did not run from the client machine. ENVIRONMENT GFI LanGuard all supported environments SOLUTION Perform the following steps ...

• Patches or updates for .NET Framework fail to install

  Answer PROBLEM .NET Framework updates cannot be installed. ENVIRONMENT GFI LanGuard .NET Framework SOLUTION Use the following links to repair the installation: Microsoft .NET Framework 2.0 repair tool...

• Patching Status details are missing under Computers in the LanGuard Dashboard

  Versions / Builds AffectedLanGuard 2011 (20111128) StatusResolved Problem SummaryThe sql query applied for patching status is trying to convert a string field to integer. TT / JIRAIDTT231 How to Ident...

• Program Updates Activity checking for updates every ~3 minutes

  Versions / Builds AffectedLanGuard 2014 StatusResolved Problem SummaryLanGuard checks for the Program Updates every 3-5 minutes instead of once a day TT / JIRAID1434 How to Identify- Go to Activity Mo...