Articles

LanGuard Section

• LanGuard agent installation fails with an Error 1130 in the logs

  Overview GFI LanGuard agent deployment fails and the LanGuard console shows the following error in the Agent management window: The agent failed to install. Deployment log file lanss_v*_patchdeploymen...

• Unable to Start GFI LanGuard 11 Attendant Service: "The parameter is incorrect. Error Code 87."

  Overview An error below is displayed when trying to start the GFI LanGuard 11 Attendant Service. The parameter is incorrect. Error Code 87. Environment  GFI LanGuard   Root Cause The GFI LanGuard11 At...

• Receiving Errors on Network Path and Remote Registry When Trying to Remediate in GFI LanGuard

  Overview When users attempt to remediate or apply software updates to some computers, it results in one of the following errors in the LanGuard Remediation details section: Remote registry failed. RPC...

• Unable to Deploy Patches from GFI LanGuard: "The PatchAgent service is running."

  Overview When trying to deploy patches from GFI LanGuard the following error is displayed in the GFI LanGuard console > Deployment Status: The PatchAgent service is running. Another deployment may be ...

• Unable to Remediate with GFI LanGuard: Error: "The RPC Server is too busy to complete this operation."

  Overview You receive the following error when attempting to remediate: Error: RPC Server Is Too Busy to Complete This Operation NOTE: You also cannot view the Windows Event Viewer from other machines....

• Failed to Remediate: Error: The server process could not be started because the configured identity is incorrect.

  Overview The following error is received when remediating: Error: The server process could not be started because the configured identity is incorrect.   Root Cause The LanGuard LNSSCommunicator does ...

• Error: 'the RPC Server Is Unavailable' When a Remote Computer Is Accessed

  Overview The error: The RPC server is unavailable is encountered when the server needs to access a remote computer. This error can occur in different situations, for example: GFI LanGuard scans a remo...

• Unable to Deploy Patches - Error: The service did not start due to a logon failure.

  Overview When deploying patches to a system, the following error is encountered: The service did not start due to a logon failure. Information Environment GFI LanGuard Root Cause The account used to e...

• Error: 'The SSH connection failed with error 'Authentication failed'' when performing a scan on Mac computer

  Answer PROBLEM When attempting to scan on a Mac OS X computer you receive the following error:   The SSH connection failed with error 'Authentication failed' ENVIRONMENT GFI LanGuard 2012 SR1 and late...

• Unable to Scan Mac Computers: The SSH connection failed with error 'Error connecting to SSH: 10061'

  Overview GFI LanGuard displays the following error when scanning Mac computers: The SSH connection failed with error 'Error connecting to SSH: 10061' Environment  GFI LanGuard Supported Mac OS X Envir...