LanGuard Section
Overview When editing the new license key for GFI LanGuard, it does not accept the new license key and it reverts back to the old license key. Resolution Verify that the license key does not have an...
Overview The reports list on the Reports tab of the GFI LanGuard user interface is missing the reports. Environment GFI LanGuard 2014 Resolution In order to resolve this issue, make sure to upgra...
Overview The Dashboard does not display the machines in your domain. Environment GFI LanGuard 2014 Resolution In order to resolve this issue, you will need to upgrade to GFI LanGuard 2015. This ve...
Answer GFI LanGuard’s backend database GFI LanGuard's backend database (named as LNSSScanResultsXX, where the XX corresponds to the versions number) expects a minimum of 1 MB of data for a preset vu...
Overview The major version upgrades of third-party software are not assigned a severity level by GFI LanGuard in the list of missing patches. Root Cause By default, the GFI LanGuard ignores major ve...
Overview During a Remediation session when copying the patches to the target machine, the following error message is displayed: The process cannot access the file because it is being used by another p...
Versions / Builds AffectedAll versions / builds StatusResolved Problem SummaryThe following Microsoft bulletins are repeatedly being detected as missing even after a successful deployment of the patch...
Versions / Builds Affected20150130 20160419 StatusOpen Problem SummaryWhen performing an Agent or Interactive scan the Microsoft Security updates are not detected. TT / JIRAIDGFIL-734 How to IdentifyP...
Versions / Builds AffectedLanGuard 2014 StatusResolved Problem SummaryWhen customer attempts to remediate machines the missing patches fail to load in the Remediation Center, but are loaded fine in th...
Answer PROBLEMWhen a Windows XP machine is scanned, scan results have missing information and patches cannot be deployed to the same machine. ENVIRONMENT GFI LanGuard Microsoft Windows XP SOLUTIONDi...