Articles

Archiver Section

• Synchronizing Cache for GFI Outlook Connector and GFI Archiver

  Overview There are specific instances when the GFI Archiver Outlook Connector's synchronized cache will need to be freshly synchronized with the most up to date information from the GFI Archiver serve...

• Reimporting Items That Have Already Been Processed with the Import Export Tool

  Overview This article describes the process to re-import items that have already been processed with the Import Export Tool. Process Open the Import Export Tool (IET). Go through the wizard until the ...

• How to rebrand the GFI Archiver web interface

  AnswerThe GFI Archiver web interface (excluding the Help section) can be rebranded by replacing a set of files located in the installation folder.  IMPORTANT: When upgrading to a newer version of GFI ...

• How to remove emails from a Microsoft Exchange mailbox after it has been imported

  Answer By design, GFI Archiver does not remove items from Microsoft Exchange user mailboxes after they have been imported into a database when: archiving items via a journal mailbox importing items vi...

• How to remove the folder structure from GFI MailArchiver ( ONLY)

  Answer This is a legacy article. It is not maintained anymore and might contain outdated information. Please refer to this article instead: Script: RemoveEmptyFolderStructure (INTERNAL ONLY)   The fol...

• How to rename an Archive Store incl. all components (database, MDF and LDF files, binary and index folders)

  AnswerThis procedure outlines how to rename an Archive Store including all of its components (like database, MDF and LDF files, binary and index folders). In this example the Archive Store [2013 Jan -...

• Repairing a Firebird Database Using IBExpert

  Overview This article describes the issue, and its resolution, which occurs when items are not being archived and/or the Firebird database is operating with errors. Upon further investigation, you fin...

• How to reset "Roles and Permissions"

  AnswerIt is possible to to select who has access to the Configuration tab. Once this option is set, the default and historical permissions that allowed Domain Administrators access to the configuratio...

• How to reprocess messages in the Core or MAIS Queue ( ONLY)

  Answer Stop all GFI Archiver services Rename the ..\Core\Queue or ..\MAIS\Queue directory to QueueOLD Create a new Queue directory Start all GFI Archiver services Go to the QueueOLD directory Sort by ...

• Running GFI Archiver Import-Export Tool From Another Machine

  Overview This article describes the process and necessary information to run the Import-Export Tool from a machine other than the server. Process To run the Import-Export Tool from another machine tha...