Articles

Archiver Section

• Error: "Client found response content type of ' ', but expected 'text/xml'. The request failed with an empty response" When Editing a Journal Mailbox Using the EWS Protocol

  Overview This article provides the solution to an issue you may encounter when you are trying to add or edit a journal mailbox using the EWS protocol. Information When going through the Mail Servers t...

• Error: 'Could not connect to server' when attempting to add a new Microsoft SQL Server Archive Store

  Answer PROBLEM When trying to add a new Microsoft SQL Server Archive Store using the Archive Store wizard, the following error message is returned: 'Could not connect to server'  ENVIRONMENT GFI Archi...

• GFI Archiver Mailbox Restore Tool Error: 'Could not find mailbox'

  Overview Consider the following scenario: User starts the Mailbox Restore tool. Chooses a source mailbox (DOMAIN\UserA). Enters the target mailbox in the same format (DOMAIN\UserA) On clicking 'Start'...

• Error: 'Could not load file or assembly 'dtSearchNetApi4' or one of its dependencies. The specified module could not be found' when loading the web page after upgrading to GFI MailArchiver 20130704

  Versions / Builds Affected20130704 StatusResolved Problem SummaryThe error 'Could not load file or assembly 'dtSearchNetApi4' or one of its dependencies. The specified module could not be found.' is s...

• Error: "Could not load file or assembly" When Loading the GFI Archiver Web Interface

  Overview This article provides a solution to an error you may encounter when loading the GFI Archiver Web Interface. Information The following error is displayed when loading the web interface of GFI ...

• Error: 'Database schema failed to update' or 'There was an error reading from the pipe: The pipe has been ended. (109, 0x6d)' when the Archive Store schema is being updated

  Answer PROBLEMWhen GFI Archiver fails to create, attach or upgrade the schema of a Microsoft SQL Server based Archive Store the issue is most likely due to a query against the Microsoft SQL Server fai...

• Error: "Database Unavailable" Is Shown When Viewing the Summary of an Archive Store

  Overview This article provides a solution to an issue you may encounter when viewing the summary of an Archive Store. Information When trying to view the summary of an archive store, one of the follow...

• Error: "Duplicate folders ??? ??? were detected in the mailbox. Therefore the user's connection was disconnected." When Trying to Download Items from the Journal Mailbox

  Overview This article provides the steps to fix an issue you may encounter when trying to download items from the Journal Mailbox. Information When downloading items from the Journal Mailbox, the proc...

• Error: "Email File Location provided is invalid (Unauthorized access)" When Attaching an Archive Store

  Overview This article provides the steps to fix an issue that you may encounter when attaching an Archive Store. Information While attaching an Archive Store that stores the email data on a disk (File...

• Error: "Email not found Parameter name: value" When Trying to Restore an Email in the Web Interface

  Overview This article provides the steps to fix an issue you may encounter when trying to restore an email in the web interface. Information When trying to restore or download an email via the message...