Archiver Section
Answer PROBLEMConsider the following symptoms: Trying to add an EWS or Office 365 based journal entry under Configuration > Mail Servers to Archive fails with the message: Failed during: Testing con...
Answer PROBLEMWhen trying to enable the Mailbox Folder Structure Retrieval feature, the following error occurs: Failed while testing connection, Data sources found disabled Debug logging: ..\Core\Debu...
Overview The error Failed to resolve Email Address is shown when trying to add a journal mailbox via Mail Servers to Archive. Environment GFI Archiver Exchange 2007 SP1 or later Resolution When co...
Overview .NET 4 Framework fails to install with the error Fatal error during installation. On reviewing the installer log, you see the following: MSI (s) (D8:24) [13:47:17:038]: Created Custom Action ...
Overview This article describes the error and its resolution when MailArchiver fails to query Active Directory. The issue is observed in larger environments only. GFI Archiver services start and GFI A...
Versions / Builds Affected20150218 StatusOpen TT / JIRAID2977 How to IdentifyMeeting requests fail to get indexed with GFI Archiver being installed on a Turkish OS / having a Turkish locale configured...
Versions / Builds AffectedAny StatusOpen Problem SummaryThe Outlook Connector shows the error message: GFI MailArchiver Archive Store 2011 Jan - Dec is inaccessible. HTTP Error 500 - Internal Server E...
Overview The Outlook Connector fails to connect showing the error HTTP 400 - Bad Request in combination with Forms authentication. Environment 20121204 or newer Resolution Note: This is not a generic ...
Overview When opening the GFI Archiver web page and the IP Address and Domain Restrictions feature is enabled, the following error is shown: HTTP 403 Forbidden Environment GFI Archiver All supported e...
Overview After upgrading from GFI MailArchiver 2011 or older to GFI MailArchiver 2012 or newer, the following error is displayed when trying to open the web page of the new version: HTTP 403 Forbidden...