Articles

Archiver Section

• Error: 'MAPI_E_NETWORK_ERROR' When Using Mailbox Restore to an Exchange 2013 Mailbox

  Overview This article describes the error and its resolution which occurs when using the Mailbox Restore tool to restore a GFI Archiver mailbox to an Exchange 2013 server. Failed to Connect to Exchang...

• Error: 'MAPI_E_NOT_ENOUGH_MEMORY' When Exporting to a PST File Using Import Export Tool

  Overview This article describes the error and its resolution, which occurs when exporting emails to a PST file using the Import Export Tool (IET), and the export fails after the export job ran until t...

• Error: 'MAPI_E_OBJECT_CHANGED' When the Archive Assistant Iterates Through Stores

  Overview This article describes the error MAPI_E_OBJECT_CHANGED and its resolution, which occurs when the Archive Assistant iterates through stores causing it to add the mailbox to its exclusion list....

• Error: 'Messages cannot be archived by the current user' When Using the Archive Assistant

  Overview This article describes the error and its resolution, which occurs when trying to archive an item manually using the Archive Assistant, you receive the following error message: Messages cannot...

• Error: 'Microsoft Office Outlook has stopped working Fault Module Name: martoolbarx.dll'

  Overview This article describes the issue and its resolution, which occurs when using the GFI Archiver Outlook Connector and Microsoft Outlook fails to open with the error: Microsoft Office Outlook ha...

• Error: 'No mailboxes found associated with mailbox provided' When Trying to Enable the Mailbox Folder Structure Retrieval Feature

  Overview This article describes the error and its resolution, which occurs when trying to enable the Mailbox Folder Structure Retrieval feature: No mailboxes found associated with mailbox provided The...

• Error: 'No Mailboxes found to Synchronize' When Configuring Mailbox Folder Structure Retrieval

  Overview This article describes the error and its resolution, which occurs when configuring the GFI Archiver Mailbox Folder Structure Retrieval, and you might encounter the following error message: No...

• Error: 'R6025 - pure virtual function call' When Opening Outlook with the GFI Archiver Outlook Connector Installed

  Overview This article describes the error and its resolution, which occurs when starting Microsoft Outlook, and it crashes showing the following error: Microsoft Visual C++ Runtime Library Runtime Err...

• Error: 'Search Index File Location specified is invalid' While Going Through the Archive Store Wizard

  Overview This article describes the error and its resolution, which occurs when you are adding/editing an archive store and trying to specify/edit the index path, and the following error message is di...

• Error: 'Request for principal permission failed' When Trying to Add an Archive Store or Journal Mailbox

  Overview This article describes the issue and its resolution when trying to add an archive store or a journal mailbox in the User Interface; you may see the following error: Request for principal perm...