Articles

Archiver Section

• Error: 'The Archived Data Location does not match the database you are trying to attach' When Attaching or Editing an Archive Store

  Overview This article describes the error and its resolution which occurs when attaching or editing an Archive Store which uses a binary folder and one of the following error is displayed. Debug loggi...

• Error: 'The caller was not authenticated by the service' When Loading the GFI MailArchiver Web Interface

  Overview This article describes the issue and its resolution, which occurs when loading the GFI MailArchiver web interface. The web interface loads successfully as an administrator; however, the follo...

• Error: 'The connection name 'LocalSqlServer' was not found in the applications configuration or the connection string is empty'

  Overview This article describes the issue and its resolution when the following error is displayed while loading the web interface of GFI Archiver: Server Error in '/Archiver' Application. Configurati...

• Error: 'The credentials supplied are incorrect' When Upgrading SQL Database Schema

  Overview This article describes the error and its resolution, which occurs when attempting to upgrade the database schema for a GFI Archiver SQL database using the GFI Archiver Bulk Schema Upgrader. T...

• Error: 'The ExtendedProtectionPolicy.PolicyEnforcement values do not match. IIS has a value of WhenSupported while the WCF Transport has a value of Never.'

  Overview This article describes the error and its resolution when clients like the File Archive Assistant or the Archive Assistant fail to connect to the server with a generic error. For example, the ...

• Error: 'The EXECUTE permission was denied on the object 'RemoveAuditMarcData', database 'MArcAudit', schema 'dbo'.' When GFI Mailarchiver Is Trying to Create a New Archive Store but the Audit Database Is Not Accessible

  NOTE TO GFI TECHNICAL SUPPORT PERSONNEL Code changes introduced in GFI MailArchiver 2014 build 20140616 should avoid the error The EXECUTE permission was denied on the object 'RemoveAuditMarcData', da...

• Errors While Indexing Certain Emails with Attachments

  Overview This article describes the errors and their resolution which occur when certain attachments of emails fail to get indexed. The following errors are logged in: ..\\FailedAttachments.txt and .....

• Error: 'The IMAP server did not confirm support for the IMAP4rev1 protocol among its capabilities'

  Overview This article describes the issue and its resolution, which occurs when adding an IMAP data source and running MARC on a system locale like tr-TR (Turkish): Error: 'The IMAP server did not con...

• Error: 'The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2229' When Upgrading the Outlook Connector

  Overview This article describes the error and its resolution, which occurs when you are trying to upgrade the Outlook Connector from build 20120928 when it was previously installed in a language other...

• Errors When Binary Folders Cannot Be Accessed on Their Network Share or UNC Path

  Overview This article describes the error and its resolution, which occurs when GFI Archiver is configured to store binary folders on a network share (UNC path), and the network share becomes unavaila...