Articles

Archiver Section

• In the morning hours, Outlook Connector connections fail and the server fails to upload emails into the Archive Stores

  Versions / Builds AffectedPotentially any StatusOpen TT / JIRAID2981 How to IdentifyA selected few customers with large installations experienced behaviour as outlined below: - The system is running f...

• Inactive Accounts report is listing accounts which were archived at any point in the past, but are now excluded

  Versions / Builds Affected20130704 or newer StatusResolved Problem SummaryInactive Accounts report is listing accounts which were archived at any point in the past, but are now excluded. TT / JIRAID17...

• Index profile path pointing to root drive without ending in a backslash (e.g. d:) causes indexes to appear invalid on Search restart

  Versions / Builds Affected20131111 StatusResolved Problem SummaryIndex profile path pointing to root drive without ending in a backslash (e.g. d:) causes indexes to appear invalid on Search restart TT...

• Indexing does not catch up with archived emails if a high indexing interval is configured

  Versions / Builds Affected20131111 StatusResolved Problem SummaryIndexing does not catch up with archived emails if a high indexing interval is configured TT / JIRAID2168 How to IdentifyIf a high inte...

• Installing MARC 20140616 and then ME 20140627 breaks MARC's HTML scrubber and emails are displayed in HTML code within MARC

  Versions / Builds AffectedMARC 20140616, 20141117 and ME 20140627 StatusResolved Problem SummaryInstalling MARC 20140616 or 20141117 and then ME 20140627 breaks MARC's HTML scrubber and emails are dis...

• Is it possible to change the name of a SQL Database in GFI Archiver?

  AnswerNo, it is not possible to change the Microsoft SQL database name through GFI Archiver, however it is possible to change the name through Microsoft SQL and repoint GFI Archiver to the database. I...

• Is it possible to edit the content of archived items?

  Answer GFI Archiver is an archiving solution which enables companies to be compliant to legislations such as the Sarbanes-Oxley Act. This legislation states that companies should ensure that all inbou...

• Is it possible to run GFI Archiver without journaling enabled?

  AnswerYes, it is possible to use GFI Archiver without using a journal mailbox. The list below describes all available approaches: Archival via a journal mailbox (recommended) The Archive Assistant can...

• Viewing Other Users' Archived Email in GFI Archiver

  Overview There may be instances in which administrators may need to access other users' archived emails in GFI Archiver. By default, no administrator or user can access and view other users email, inc...

• License count = 0 in non-Exchange environments (mailNickname attribute does not exist)

  Versions / Builds Affected20120727 - 20130510 StatusResolved Problem SummaryMARC's license count never counts more than 0 users if installed in a domain which does not have the Exchange's AD domain sc...