Archiver Section
Versions / Builds Affected20130704, 20130723 StatusResolved Problem SummaryMailInsights search generators fail when Archive Stores out of date range are in merging state TT / JIRAID1492 How to Identif...
Overview When trying to manually archive a high amount of emails, e.g., more than 250, at once via the GFI Archiver Archive Assistant, the emails are not archived. The Archive Assistant's Outlook.Addo...
Versions / Builds AffectedAny StatusOpen Problem SummaryMARC can identify the wrong user in a multi domain environment TT / JIRAID1979 How to IdentifyThe customer has a multi domain forest with a few ...
Versions / Builds Affected20140616 StatusResolved Problem Summarymarc.imap.exe crashes when an IMAP client requests a certain email from it TT / JIRAID2674 How to IdentifyCustomer would report: 1. MAR...
Versions / Builds Affected20141117 StatusResolved TT / JIRAID2857 How to IdentifyCustomer would report: 1. MARC's IMAP server (resp. marc.imap.exe) crashing Flow of issue: 1. A specific email is archi...
Versions / Builds Affected20131111, 20140616 StatusResolved Problem Summarymarc.search.exe allocating all available RAM when indexing certain attachments (virus) TT / JIRAID1989 How to IdentifyCertain...
Versions / Builds Affected20131111 StatusResolved Problem SummaryMarc.search.exe crashes due to high amount of failed messages TT / JIRAID1857 How to IdentifyIMPORTANT: CRASHES CAN OCCUR FOR DIFFERENT...
Versions / Builds Affected20141117, 20150218 StatusOpen TT / JIRAID2976 How to IdentifyThe customer might report the following generic symptoms: - marc.store.exe (the Store service) is using up all av...
Versions / Builds AffectedGFI Archiver 2015 SR1 StatusOpen TT / JIRAID2999 How to IdentifyThis customer experiences random crashes of marc.store.exe. The issue only occurs when the debug mode is disab...
Overview This article describes the issue and its resolution when you are unable to open any MSG file that GFI Archiver has created (for example using the Download as Email (MSG) button in the Archive...