Articles

Archiver Section

• Archive Store indexes can become significantly larger compared to older versions when they are in Normal mode

  Versions / Builds Affected20130510, 20130704, 20130723, 20131111 StatusResolved Problem SummaryArchive Store indexes can become significantly larger compared to older versions when they are in Normal ...

• Archive store pages do not load properly or load extremely slow with binaries stored on WORM storage device

  Versions / Builds AffectedMARC 2013 or newer StatusResolved Problem SummaryWith binary folders (bix files) being store on a WORM storage device (Write Once Read Many) archive store related pages do no...

• Archiver | Changing server name / computer name

  Answer ENVIRONMENT ASSUMPTIONSThe below information pertains to when Archiver, SQL and/or Exchange are on the same server. If SQL and/or Exchange are not local, renaming the server and rebooting shoul...

• Comprehensive Overview of Missing Emails

  Overview GFI Archiver is built for resilience and does not lose emails unless an Archiver UI setting explicitly drops/deletes emails, or an environmental factor occurs. This article provides a compreh...

• Archiver | Error 'database is not found' when trying to attach an SQL database

  Summaryno database is found when trying to attach in the UI OverviewWhen trying to attach a valid SQL database, it is not found: CauseThere are a few scenarios: The Database selected is SQL with File ...

• Error: 'System.NullReferenceException: Object reference not set to an instance of an object.' When Using the Import Export Tool

  Overview This article describes the error and its resolution which occurs while using the Import Export Tool: Unhandled exception has occurred in your application...Object reference not set to an inst...

• Import Export Tool Exports a Maximum of 100 Items Only

  Overview This article describes the issue and its resolution when the GFI Import Export Tool limits search to 100 items and even with more than 100 returned it exports a maximum of 100 items only. Whe...

• Archiver | Preview pane shows empty body for any email in the Archive tab

  SummaryPreview pane does not show contents of selected email OverviewWhen logging in, the Archive tab does not show the body of the selected email in the preview pane.   CauseThis occurs when the html...

• Archiver | RestoreOwners Tool

  Overview This tool re-evaluates ownership of emails which are already archived into Archive Stores and adds owners to an email if any are found to be missing. This re-evaluation is based on the email'...

• Archiver | Re-Run Post Install Wizard

  Answer Open the WebUI for Archiver Once logged in with an admin account, you will see the URL at the top as: <protocol>://<serverName>/Archiver/Dashboard.aspx or the last page visited Change /Archiver...