Articles

Archiver Section

• Does GFI Archiver delete emails after archiving them?

  Answer Emails that are being archived via the Microsoft Exchange journal mailbox:Emails that reaches the journal mailbox in Microsoft Exchange are a copy of the original email that was sent or receive...

• Does GFI Archiver Mailbox Folder Structure Retrieval support Microsoft Exchange 2003 Cluster Environments?

  AnswerThe GFI Archiver Mailbox Folder Structure Retrieval feature is not supported on Microsoft Exchange 2003 cluster environments. Archived emails will be shown in the Inbox and Sent Items folders wh...

• GFI Archiver Integration with Microsoft Office 365

  Overview Microsoft Office 365 is an online productivity suite with hosted services complementing or replacing in-house servers and applications. A typical Microsoft Office 365 deployment uses Exchange...

• Does the Mailbox Folder Structure Retrieval feature process shared mailboxes? ( ONLY)

  AnswerThe Active Directory user objects which are associated with shared mailboxes in Microsoft Exchange are disabled. The Mailbox Folder Structure Retrieval queries Active Directory in a way which fi...

• Downloading GFI Archiver DB Split and Export SQL Raw Data Tools

  Overview The GFI Archiver DB Split Tool and the GFI Archiver Export SQL Raw Data Tool are tools that help perform database maintenance tasks. This article shares their download URLs.   Information Ref...

• Download Links for GFI MailArchiver 2014 Client Access Tools

  Overview GFI MailArchiver 2014 provides integration for various email clients and technologies so that users can access their archived data from remote locations while in the office or on the move. Cl...

• Emails Are Assigned to the Wrong User or Not Being Archived When the Same Email Address Is Assigned to Multiple Users in Active Directory

  Overview The same email address is configured for multiple users in Active Directory: User 1: John Smith / js@domain.com User 2: John Smith ADMIN / js@domain.com This is not a regular situation, but a...

• Email Responsiveness Report in Environments Without proxyAddresses (e.g. Office 365 without DirSync) Is Blank

  Overview Email Responsiveness Report in environments without proxyAddresses (e.g. Office 365 without DirSync) is blank. The Email Responsiveness Report will show no data in environments where the user...

• Emails Are Found Only When Searching Against 'All Users' in GFI Archiver

  Overview When searching for emails in any way that filters the results by email ownership, zero emails are returned. This includes any search which is performed by a user who does not have Full Access...

• Emails Are Not Archived Fast Enough Due to a High Number of Groups Configured Under 'Archive Restrictions'

  Overview Consider the following symptoms: A backlog of emails is building up in the journal mailbox. GFI Archiver is downloading and archiving emails normally, but not fast enough. You have a high amo...